Refund and Cancellation Policy.

Last updated: 4 October 2026

1. Monthly marketing plans

• Monthly plans have a minimum term of 3 months.
• After the minimum term, you can cancel with 15 days’ written notice by email or WhatsApp. Fees for the notice period are payable.
• Fees for a month that has started are not refunded, because setup, research and optimisation work begins immediately.
• If you cancel before any work has started, we refund the advance minus any third-party costs already paid.

2. Creative and Amazon A+ projects

• Cancel before work begins: full refund of the advance, minus any third-party costs already paid.
• Cancel after concept or storyboard work has started: the advance is not refunded.
• Cancel after concept approval: the amounts paid up to that stage are not refunded, and the final payment is not due.

3. Websites and Shopify development

• Cancel before design starts: full refund of the advance, minus third-party costs.
• After design or build has started, the advance covers work done and is not refunded.
• Domain names, paid themes, paid apps and other third-party purchases are non-refundable.

4. Hosting and care plans

• Monthly plans can be cancelled any time; the current month is not refunded.
• Yearly plans can be cancelled within 7 days of payment for a full refund. After that, we refund the unused full months minus the two free months you received.

5. Ad spend

Ad spend is paid by you directly to Meta, Google, Amazon, Flipkart or other platforms, so Adveda cannot refund it. Any refund or credit from a platform follows that platform’s own policy.

6. How refunds are paid

Approved refunds are paid to the original payment method or bank account within 7 to 10 working days. GST on refunded amounts is adjusted as the law allows.

7. If you are unhappy

Tell us first. Email hello@adveda.in or WhatsApp +91 96967 70723. We would rather fix the problem than lose your trust.